Serve First helps you meet Martyn's Law obligations with compliance checklists, training records and evidence capture, so duty of care is documented, not assumed.
How Serve First solves it
Serve First turns the obligations into checklists, training records and captured evidence, with audit trails that show what you did and when, across every venue you run.
Checklists, training records and incident logs come together with timestamped audit trails. Your readiness is documented as you go, so demonstrating duty of care is a click, not a scramble.
From obligation to evidence, across every venue.
Work through compliance checklists that capture risk assessments, training records and evidence per venue.
Everything is timestamped and linked to the right site, so your readiness is documented and easy to review.
Audit trails show exactly what was done and when, so you can demonstrate Martyn's Law readiness on request.
Ask EVA where each venue stands on compliance and get an evidence-backed answer drawn from your records.
Martyn's Law compliance sits in the same platform as the rest of Serve First, so readiness connects to the checks and evidence behind it.
Senior Customer Experience & Training Specialist, The Body Shop
It turns your obligations under Martyn's Law, the Terrorism (Protection of Premises) Act 2025, into structured checklists, training records and evidence capture, with audit trails per venue. Serve First documents readiness as you go, so duty of care is evidenced rather than assumed.
It applies to qualifying premises and events expecting 200+ people. Standard-tier sites (200 to 799) put public protection procedures in place and notify the Security Industry Authority. Enhanced-tier sites (800 or more) also document protective measures. Serve First turns each duty into a guided checklist with evidence captured.
It received Royal Assent in April 2025, with an implementation period of at least 24 months, so enforcement is expected no earlier than 2027. That lead-in is time to get ready, and Serve First helps you build the procedures, training records and evidence now, so you can show readiness when the duties take effect.
Yes. Audit trails show exactly what was done and when, per venue, so you can demonstrate Martyn's Law readiness on request rather than scrambling to assemble proof.
Yes. Staff training records are kept per venue, so you can show who was trained, on what and when, across every site you run.
Serve First is built for multi-site operations. Every venue reports into one operating picture, so you can see readiness and compliance across them all and address what is outstanding.
