Frame 1 of 3: VISION introduction
Introducing

VISION

Continuous compliance monitoring for every location, checked against your own standards, not a sample.

- Measured to your standard, not a generic one

Video analytics software, built around how your sector runs

Video analytics software tracking checkout and shopper zones across store locations
01 | SHELF & CHECKOUT

Keep every store on-standard

  • Retail video analytics flags shelf gaps for restock.
  • Displays checked against the plan corporate set.
  • A line at the register raises a staffing task.
- Why VISION, not just another camera platform

Intelligent video analytics, built on the standards you already run

Intelligent video analytics camera mounted in-store
Your cameras

Works with the cameras you already have.

Part of Serve First, not a camera. Connects to the security cameras you've already installed, no rip and replace.

Zone unattended alert, video analytics dashboard
Private

We keep the insight, not the image.

Processed on the device, faces blurred on sight. Footage is never kept.

One lens, every standard you hold.
Your standards

One lens, every standard you hold.

Set your standard once. The same lens checks each one, in every location.

- See it, understand it, fix it

From what the camera sees to what gets done

Video analytics software auto-raising a shelf restock task after detecting an empty retail shelfVideo analytics camera view of a retail aisle and checkout, faces blurred for privacyAI video analytics monitoring retail shelf inventory and register lineVideo analytics frame with issue detected labelVideo analytics frame with prompted text to raise a restock taskVideo analytics issue detected frame zoomed in on an issueVideo analytics camera view of a retail aisle and checkout, faces blurred for privacy

A gap on the shelf

A camera on your floor sees a shelf run empty. On its own, it just records it.

- Intelligent video analytics, answered

Common questions about VISION

What is intelligent video analytics?

Intelligent video analytics is software that reads a camera feed and turns what it sees into useful information, instead of just recording it. VISION is Serve First's intelligent video analytics: it reads your existing feeds against the standards you set, and raises a task the moment one slips. The video is processed on the device and never kept, so you get the insight, not the footage.

Are intelligent video analytics legal?

Yes, when used proportionately and in line with local privacy laws, including GDPR and US state privacy laws where they apply. VISION is built privacy-first: faces are blurred as they appear, footage is processed on the device and not retained, and it keeps only whether a standard was met. As with any camera use, you keep clear signage and the right legal basis in place for each location.

Are intelligent video analytics dangerous?

Used well, no. The worries people have, constant surveillance and stored footage of identifiable people, are the ones VISION is designed to avoid. It blurs faces on sight, processes on the device, and keeps the insight rather than the image, so there is nothing raw to leak or misuse. It measures standards, it doesn't identify individuals.

What is video analytics for security cameras (CCTV)?

Video analytics for security cameras (CCTV) means software that reads camera footage automatically, for things like line length, foot traffic, dwell time or whether a task was done. A standard security camera records for review after the event; video analytics reads the feed as it happens, so it is active monitoring rather than passive video monitoring. VISION adds this to the cameras you already have.

How does video analytics work?

Video analytics software reads frames from a camera and detects what you have asked it to watch for. VISION runs light detection on the device, escalates to deeper analysis only when needed, and checks what it sees against your standard. When a standard slips it raises a task and the record updates, all without keeping the footage.

See it on your own floor

See VISION read your standards, live

See it read a live standard on a real store feed. In closed beta now.